Privacy Policy

Last Updated: 1.1.2025

Pulse, a subsidiary of Eleven Prime Ventures (“we,” “us,” or “our”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, interact with our services, or engage with us in other ways. It also outlines your rights and choices regarding your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

 

Your Privacy Matters

Your privacy matters to us. At Pulse, we are committed to protecting your data and ensuring transparency about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights.

 

1. Information We Collect

We collect information to provide and improve our services, operate our website, and communicate with you. This includes:

a. Personal Information You Provide

  • Name, email address, phone number, and other contact details.
  • Account details, including username and password, if applicable.
  • Payment information for transactions (processed securely via third-party services).

b. Information Collected Automatically

  • Device and Browser Information: IP address, device type, operating system, and browser type.
  • Website Usage Data: Pages viewed, time spent, clicks, referring URLs, and other interactions with our site.

c. Information from Third Parties

  • Analytics Tools: We use tools like Google Analytics and Microsoft Clarity to collect information about your interactions with our website. This data helps us understand user behavior and improve our offerings. You can opt out of Google Analytics tracking here. For Microsoft Clarity, you can review their privacy policy and manage your opt-out options here.
  • Publicly Available Information and B2B Outreach: We may collect publicly available business contact information, including names, email addresses, job titles, and company details, through third-party tools such as LinkedIn Sales Navigator and Instantly.ai. This information is used solely for legitimate business purposes, such as engaging in B2B outreach to offer our services. If you would like to opt out of receiving communications from us or request the deletion of your information, please contact us at hello@wearepulse.com.
  • Advertising Partners: We partner with AdRoll to deliver personalized advertising through retargeting. AdRoll may collect information about your browsing activity using cookies and similar technologies.

 

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and improving our services.
  • Communicating with you, including responding to inquiries and sending promotional emails (where permitted).
  • Personalizing your experience on our website.
  • Delivering targeted ads and retargeting campaigns through AdRoll and other platforms.
  • Complying with legal obligations and protecting our rights.
  • Engaging in automated decision-making to identify and prioritize potential business prospects, using tools like LinkedIn Sales Navigator and Instantly.ai. These tools process publicly available information to assess compatibility with our services.

 

3. Sharing Your Information

We do not sell your personal information. However, we may share information in the following contexts:

  • Service Providers: With third-party partners who perform services on our behalf, such as payment processing, analytics, and advertising. Our partners include:
  • Legal Requirements: To comply with legal obligations or respond to lawful requests from authorities.
  • Business Transfers: In connection with mergers, acquisitions, or the sale of our business assets.

 

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Track user activity and improve site functionality.
  • Deliver personalized advertising and content.
  • Measure the performance of our marketing campaigns.

Our website uses a cookie consent tool to allow users to manage their cookie preferences. Users can opt in or out of certain categories of cookies at any time. You can manage or disable cookies through your browser settings. Note that disabling cookies may limit some functionalities of our site. For information on opting out of interest-based advertising, visit AdRoll’s opt-out page or YourAdChoices.

 

5. Your Privacy Rights

a. GDPR Rights (for EEA Residents)

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection/Restriction: Object to or request restrictions on certain processing activities.

b. CCPA Rights (for California Residents)

  • Know: Request details about the categories of personal information we collect, use, and share.
  • Delete: Request the deletion of your personal information.
  • Opt-Out: Opt-out of the sale of personal information (note: we do not sell your data).

To exercise your rights, contact us at hello@wearepulse.com. We aim to respond to all privacy-related inquiries and requests within 30 days, in line with applicable laws. For CCPA requests, we may require additional verification steps to confirm your identity.

 

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Marketing-related contact data collected through outreach tools is retained for a maximum of 24 months unless you request deletion sooner. When information is no longer needed, we securely delete or anonymize it.

 

7. Data Security

We take the security of your data seriously. All sensitive information transmitted through our website is encrypted using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols. Access to user data is restricted to authorized personnel within our company. All data is protected with industry-standard security measures, including encryption, secure access controls, and multi-factor authentication. While we strive to protect your data, no method of transmission or storage is completely secure. Please contact us immediately if you suspect any unauthorized access to your data.

 

8. Data Breach Notification

In the event of a data breach involving your personal information, we will notify affected individuals and regulatory authorities as required by applicable laws, providing details of the breach and recommended actions.

 

9. International Data Transfers

If you are located outside of the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your data to the United States.

 

10. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

 

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of such data, we will delete it promptly.

 

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via a prominent notice on our website or by email, where required.

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at hello@wearepulse.com